Contact Details
Tel: 01753 516777
Fax: 01753 516606
Email: ops@mfcourier.com
 What Makes Us Different?

Please take time to read this page as it tells you what makes us different to our competitors, including The La Poste UK Express Services Charter, and testimonials from our Clients.

La Poste UK Express Services (formerly Mailflight) have a reputation to be very proud of, the key to this is:

  • Personal tailored service to suit your requirements.
  • Flexible range of collection and delivery options.
  • Consistently high delivery performance.
  • Long established – over 20 years.
  • Knowledgeable, hands-on and experienced staff.
  • Exceptional customer service levels.
  • Simple and precise paperwork.
  • Easy booking facilities.

...and most of all, the phone is answered instantly by knowledgeable
staff - we guarantee no hold music or queuing !

Ask yourself how your current international courier would respond in the following situations:

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BOOKING A COLLECTION… COULDN’T BE EASIER
La Poste UK Express Services (formerly Mailflight) don’t have a huge bank of operators answering calls from thousands of customers. Our staff all have years of experience in the courier industry and won’t ask an endless stream of irrelevant questions. We get to know your business, and recognise that individual customers have individual requirements.

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COMPLETING THE PAPERWORK… IS SIMPLE
Our documents are easy to understand and even easier to complete. You can print out our Pro-forma Invoice, Account Application Form and a ‘How to complete an airway bill’ paperwork from this website. Click here.

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THE COLLECTION… IS FLEXIBLE
Our Heathrow office operates 24 hours a day, 7 days a week. We have several option available for delivery to most destinations, so we can often collect “out of hours” and still deliver your package as required.

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A CHANGE OF PLAN… IS NOT A PROBLEM
We can change the delivery criteria whilst the shipment is in transit in most cases. An 8am delivery to Paris is easily achievable – La Poste UK Express Services (formerly Mailflight) specialise in timed, weekend and same day delivery, so we expect the unexpected!

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A HEAVY CONSIGNMENT… NEEDN’T BE EXPENSIVE
We give “spot rates” for heavy shipments, which can bring the price down substantially – we also offer a variety of delivery options with prices to fit your budget.

   
       The La Poste UK Expres Services Charter

- Our Commitment To You -

We will always treat you as an individual and not just another customer.

We will always handle your enquiries in a courteous and professional manner.

We will always look at every alternative to ensure that we provide you with the service you require.

We will always use a well presented, patient, and considerate driver to collect your package.

We will always inform you of any potential delays or problems with delivery as soon as we are aware.
We will always keep you informed of the progress of any shipments, and phone and fax you with proof of delivery as soon as we have it.

We will always offer value-for-money prices and honour our price commitment.

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       What Our Clients Say

“ Your excellent service has been much appreciated ”

… Rathbone Brothers
       What Our Clients Say

“ We are delighted to express our high satisfaction with the services provided by Mailflight Courier Services”

… The European Parliament
             
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©2004 Mailflight Courier Services Ltd, All Rights Reserved.        Email: ops@mfcourier.co.uk