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Please take time to read this page as it tells you what makes us
different to our competitors, including The Mailflight Charter, and
testimonials from our Clients.
Mailflight
have a reputation to be very proud of, the key to this is:
- Personal
tailored service to suit your requirements.
- Flexible range of
collection and delivery options.
- Consistently high delivery performance.
- British owned and London
based.
- Long established – over 20 years.
- Knowledgeable, hands-on
and experienced staff.
- Exceptional customer service levels.
- Simple and precise paperwork.
- Easy booking facilities.
...and most of all, the phone is answered
instantly by knowledgeable
staff - we guarantee no hold music or queuing !
Ask yourself how your current international courier would respond
in the following situations:
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BOOKING A COLLECTION… COULDN’T BE EASIER
Mailflight don’t have a huge bank of operators answering calls
from thousands of customers. Our staff all have years of experience
in the courier industry and won’t ask an endless stream of
irrelevant questions. We get to know your business, and recognise
that individual customers have individual requirements.
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COMPLETING THE PAPERWORK… IS SIMPLE
Our documents are easy to understand and even easier to complete.
You can print out our Pro-forma Invoice, Account Application Form
and a ‘How to complete an airway bill’ paperwork from
this website. Click here.
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THE COLLECTION… IS FLEXIBLE
Our Heathrow office operates 24 hours a day, 7 days a week. We
have several option available for delivery to most destinations,
so we
can often collect “out of hours” and still deliver your
package as required.
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A CHANGE OF PLAN… IS NOT A PROBLEM
We can change the delivery criteria whilst the shipment is in transit
in most cases. An 8am delivery to Paris is easily achievable – Mailflight
Courier Services specialise in timed, weekend and same day delivery,
so we expect the unexpected!
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A HEAVY CONSIGNMENT…
NEEDN’T BE EXPENSIVE
We give “spot rates” for heavy shipments, which can bring
the price down substantially – we also offer a variety of delivery
options with prices to fit your budget.
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